Return Policy | PIXEL THREADS

Returns and Refunds Policy

Easy 10 days return and exchange. Return Policies may vary based on products and promotions. For full details on our Returns Policy

What is this Cancellation, Return and Refund Policy?

In keeping with PIXEL THREADS goal of ensuring User satisfaction, this cancellation, return and refund Policy (“Cancellation, Return and Refund Policy”), together with the terms of use at , sets out PIXEL THREADS procedures and policies in accepting: (a) Product cancellations before the Product is delivered to a User; or (b) Product returns, once a Product has been delivered to a User after purchase from the Platforms. Any return or cancellation of Products by Users shall be governed by and subject to the terms and conditions set out under this Cancellation, Return and Refund Policy. Users are required to peruse and understand the terms of this Cancellation, Return and Refund Policy. If you do not agree to the terms contained in this Cancellation, Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Website www.pixelthreads.in. The terms contained in this Cancellation, Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platform.

Terms of cancellation

· Cancellation before dispatch.

» A User is permitted to fully or partially cancel orders prior to its dispatch from PIXEL THREADS.

» Upon successfully placing an order on the Platforms and after PIXEL THREADS has successfully handed over the Product(s) to its Logistic Partner (as defined in the Delivery Policy), the User will receive a unique tracking identity number, which will enable the User in tracking the status of delivery of the purchased Products.

» Prior to the dispatch of the purchased Products, should the User decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting PIXEL THREADS to process a cancellation by sending an email to Pixelthreadsclothingstore@gmail.com.

» Refund. In all events of cancellation prior to the dispatch of the purchased Products, PIXEL THREADS shall initiate refunds within 2 (two) business days from the date on which it received the request from the User.

» In case of cash on delivery, the refund will reflect in the User’s bank account and/or the User’s PIXEL THREADS Wallet (as defined in the Fees and Payments Policy) within such reasonable time (subject to the policies of the User’s bank in case of bank account/credit card refunds) from the date on which PIXEL THREADS initiates the refund. All refunds, except for refund to PIXEL THREADS Wallet, shall be subject to applicable charges as may be deducted by the User’s bank.

» In case of payment made through prepaid mode through any channel, the refund will be made to the original mode of payment. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.

· Cancellation after dispatch. We do not accept post-dispatch cancellation of orders.

Terms of Return and Refund

The category-wise details are set out below which shall apply, subject to the other Terms and Conditions of this Cancellation, Return and Refund Policy. Do read all sections carefully to understand the conditions and cases under which returns will be accepted and check the Products display page for Product specific return information.

Product Category	Return Period
FASHION PRODUCTS	Dresses	10 days from the date of delivery – as long as the product is unused and the price tags are intact.

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Returns and Refunds Policy

Returns and Refunds Policy

Easy 10 days return and exchange. Return Policies may vary based on products and promotions. For full details on our Returns Policy

What is this Cancellation, Return and Refund Policy?

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